PLEASE NOTE: Unfortunately we can no longer guarantee Christmas delivery, as the shipping deadline has passed.

Delivery & Returns Policy


Standard UK Delivery - £3.50
Large Order UK Delivery (3 or more items) - £5.50
Standard International Shipping: £7.95

We aim to dispatch orders within 3 to 5 days of receipt of order, however please allow up to 7 working days for delivery. 

If your items have not arrived after this time please email [email protected], or alternatively call 02037436067 during office hours. 



PLEASE NOTE: Unfortunately, we are unable to offer refunds or exchanges unless the product received is faulty.

While rare, if the circumstance does occur in which you receive a faulty item, please contact [email protected] with your order confirmation number, a photo and a description of the fault, and we will arrange a replacement or a refund. 

We take a great deal of care when packing orders to make sure that the items you've ordered arrive undamaged, however, occasionally goods do get damaged in transit. If your order arrived damaged please contact [email protected] WITHIN 48 HOURS OF ARRIVAL with your order confirmation number and a photo of the damage, and we will arrange for replacements.